Privacy Policy

Brown and Cold values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and purchase our signage products. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and store the following types of information:

Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and billing/shipping addresses.
Payment Information: We use secure third-party payment processors to handle payment details; we do not store payment card information on our servers.
Usage Data: Information about how you interact with our website, including IP addresses, browser type, device type, and pages visited, to improve website functionality.
Cookies and Tracking: We may use cookies and similar tracking technologies to enhance user experience, track site activity, and customize content.

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders, including delivery and payment processing.
Provide customer service, including responding to inquiries and requests.
Improve our website, products, and services.
Send updates, promotional offers, and marketing communications with your consent.
Detect, prevent, and address technical issues, fraud, and unauthorized access to our systems.

3. Sharing and Disclosure of Information

Brown and Cold respects your privacy and does not sell or rent your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party vendors who assist us in operating our website, processing payments, shipping orders, or providing analytics.
Legal Requirements: We may disclose information if required by law, court order, or government request to protect our legal rights and comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.

4. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

Access and Update: You can access, update, or correct your personal information by contacting us at brownandcold.info@gmail.com.
Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email. Please note that you may still receive transactional emails related to your orders.
Cookies: You can manage cookies through your browser settings, although this may affect certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. Brown and Cold is not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete it.

8. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with the revised date. Your continued use of our website signifies acceptance of any changes.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: brownandcold.info@gmail.com